My name is Alison Love and I provide mediation services, mediation training, investigation services, training, leadership skills training and coaching & mentoring to all types of organisations across South Wales, Cardiff and beyond.
I bring 30 years unique experience of HR, legal and business in various sectors in Wales and across the UK together to resolve disputes and enhance employee’s skills and work with a number of trusted and experienced associates.
Mediation is an empowering approach; resolving issues more effectively, with greater speed and less cost than formal procedures: a real win-win for all
The ability to positively manage conflict or to have “difficult conversations” are vital management skills leading to direct improvements in business performance. Mediation skills can be used to improve everyday management or leadership skills or to accredit mediators to implement an in-house mediation scheme.
An independent workplace investigation service led by experts; ensuring an objective and robust process to reduce the risk of employment claims. For difficult employee relations issues or group conflicts Neutral Assessment provides an alternative option providing real benefits and identifying practical solutions not available with formal processes.
A range of training courses designed to improve key management skills and working relationships. All can be tailored for in-house delivery.
A talented coach and mentor with the proven ability to support individuals in developing their management and leadership skills. Particular expertise in helping others to manage and resolve interpersonal disputes and conflict situations.
30 years of cross sector experience with a strong emphasis on sharing real life experience to facilitate learning. My communication style enables me to encourage delegates to interact and reflect on how their own leadership styles can impact on their employers business and those that work for them.